The response from Himal was prompt, and he was able to personalize my itinerary accordingly. This is a good trek for people who have never trekked before. I would recommend this trek as a good starter trek for people who have never trekked before. Getting in touch with Himal was a very simple process from the very beginning. Our original booking had been made for April 2020, but Himal kept our spot to use in 2022 as well. We had great communication with Himal via email and he was a very nice guy when we met him in Katmandu.
We walked the 3 days of the Poon Hill trek with RB and our porter. They were both amazing! It is hard to overstate how highly we recommend them. Not only was RB highly knowledgeable, but he was also very nice and genuine in his approach. Both of them were attentive to our needs and treated us very well. As a result, we felt completely at ease with them throughout the trek. We loved the 3-day trek, went through a lot of beautiful scenery, ate delicious food in tea houses, and stayed in comfortable lodges throughout the trek. We would recommend the company, our guide, and porter, as well as the trek for anyone looking to do the 3-day trek.